Customer Service Executive

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  • Post category:Jobs

Job Descriptions

  • Coordinate Retail Sales team by managing schedules, filing important documents, distribution of any sales documentation and communicating relevant information.
  • Prepares and then follows up on any sales package/promotional made for Retail Sales team & clients.
  • Produce reports on progress within the department and outline any developed strategies to improve.
  • Compiling and distributing financial and statistical information such as budget spreadsheets
  • Store and sort financial and non-financial data in electronic form and present reports.
  • Writing reports, company brochures and similar documents
  • Assist in organising and hosting presentations, customer visits, promotional material/events and traditional or digital campaigns and attend them to facilitate their success.
  • Compose and post online content on the company’s website and social media accounts
  • Ensure the adequacy of sales-related equipment or material
  • Respond to complaints from customers and give after-sales support when requested
  • Handle the processing of all orders with accuracy and timeliness
  • Inform superior, Retail Sales team and clients of unforeseen delays or problems
  • Update monthly retail sales data
  • Assist salesperson on the additional request of equipment/ tools from customer 
  • Receive incoming calls and visitors, taking care of their needs and concerns to present a professional image of the company
  • In charge of all outgoing and incoming courier services and daily mails related to sales.

Job Requirement

  • Background in administration work.
  • Good interpersonal skill with pleasant personality.
  • Computer literate and skilled in MS Office applications
  • Good interpersonal skill with pleasant personality
  • Strong coordination, initiative and able to work under minimum supervision.
  • Able to multitask, flexible and able to work independently


Interested applicants are invited to fax or email resume (with qualification, working experience, current & expected salary) and a recent photograph to:


Human Resource & Administration Department


Office: Lot 3738, Lorong 1D, Kampung Baru Subang U6, 40150 Shah Alam, Selangor, Malaysia.
Tel No.: +603-2935 9000
Fax No.: +603-7848 3227
H/P No.: +6016-201 5530


Please indicate the position and location that you wish to apply in your resume. Only shortlisted candidates will be notified.